Delinquency
Apply each property's policy, generate notices from the Delinquency Dashboard and log outreach.
Explore 550+ workflows. Pick one, or build a custom one from scratch.
Entrata automates a great deal inside its walls, including ELI agents and, since mid-2026, bank matching from Plaid and J.P. Morgan feeds. Its API requires a signed agreement, and the published template allows no more than 2,500 calls a day. Entrata also advertises more than 3,000 settings at the property level, so two properties can run different late fee rules on the same day. Other banks, screening results, utility sites and agency portals stay outside.
The agent works in the same sessions your site teams use and reads each property's settings from a table first. Product →
Apply each property's policy, generate notices from the Delinquency Dashboard and log outreach.
Work the items automated matching leaves behind against the bank portal.
Flag near-duplicate invoices before entry.
Turn inspection findings into make-ready requests with a work order per trade.
Draft offers from the pricing sheet and hold out-of-policy ones for a manager.
Assemble and check report packets for period and property before sending.
The agent can move between Entrata and any of these in one run.
Entrata touches all 595 property management workflows in the Process Atlas. Zoom in to see each one by area and who handles it today.
Not for every account. Banks outside Plaid and J.P. Morgan feeds, and items the matcher cannot pair, still need work.
They should never share a step. Let ELI keep the conversations you license it for; give the agent the steps that cross into other systems.
Yes. It reads each property's policy from a table, and skips and flags any property with no row.
No prompts. No babysitting. No Integrations.