Resources

Process Atlas

Get demo Three industries
1,554
processes
3
industries
18
platforms
45
functional areas
64
role pages

What the Atlas is

The Atlas is a map of the back office. It lists the processes people actually do, from AP three-way match to certified payroll to CAM reconciliation, and shows where each one lives.

It is not a benchmark. It tells you what work exists and roughly how heavy it is, so you know what to measure in your own shop.

Three industries, one catalog

Each industry is split into 14 to 17 functional areas, 45 in all. Think of them as departments: the shop floor, the jobsite, the leasing office, the close.

  • Manufacturing501processes · 14 areas
    • Finance & Accounting70
    • Production & Shop Floor44
    • Receiving, Inventory & Warehouse41
    • Procurement & Supplier41
    Heaviest by planning hoursJob engineering/releaseJob traveler generationJob packet releaseOpen the map
  • Construction458processes · 14 areas
    • Finance & Accounting60
    • Field Operations46
    • Project Controls & Cost39
    • Project Management & Document Control38
    Heaviest by planning hoursDaily manpower entryDaily equipment usageWeather logOpen the map
  • Property Management595processes · 17 areas
    • Property Accounting & Close54
    • Maintenance & Facilities53
    • Resident / Tenant Lifecycle44
    • Commercial Lease & Recoveries43
    Heaviest by planning hoursMaintenance request intakeEmergency request triageTechnician assignmentOpen the map

Browse it your way

There are three doors into the Atlas. Use the one that matches how you think about your work.

Pick your ERP or property platform and see every Atlas process for your industry, ranked by planning hours. Each entry shows cadence, roles, the systems around the ERP, and the documents it consumes.

Systems
  1. 1Maintenance request intakeDaily7,750 h/yr
  2. 2Emergency request triageDaily7,750 h/yr
  3. 3Technician assignmentDaily7,750 h/yr
  4. 4Vendor dispatchDaily7,750 h/yr
  5. 5Resident appointment schedulingDaily7,750 h/yr

Property Management sample · planning estimates

The 18 platforms

The Atlas models the work, not the software. A three-way match happens whether your ledger is Epicor or NetSuite, so every platform in an industry lists the same processes. Not on the list? If a person can use it on a screen, an agent can too. Use the nearest platform in your industry as your starting list.

Manufacturing

Construction

Property management

What every entry tells you

  1. Process and functional area

    What the work is and which department owns it.

  2. Cadence

    How often it runs: daily, weekly, monthly, per project.

  3. Hours band

    A planning estimate of team hours at a stated volume.

  4. Roles

    Who does it today.

  5. Systems

    The ERP plus every other app, sheet, and portal involved.

  6. Inputs

    The documents the work eats: invoices, pay apps, packing slips, bank files.

Hours are planning estimates, not measurements. Swap in your own numbers before building a business case.

What the Atlas shows about the back office

This is the case for an agent that works through the screen. See how that works on the Product page. Product →

How to use it

  1. Find your process by name in the system or role view.

  2. Check the volume behind its hours band. If yours is very different, the estimate does not fit you.

  3. Measure your real baseline before you build a business case.

  4. Use the systems list as a checklist of every app your agent will need to work in.

Quick answers

Is the Atlas a benchmark?

No. It is a catalog with planning estimates, not measured performance across companies.

Why do some bands top 24 hours a day?

A band covers the whole team's hours at that volume, not one person's shift.

We use Google Workspace. Does it still apply?

Yes. Every entry lists Outlook, Excel, and SharePoint as a default. Read them as your own mail, sheets, and drive.

More in Resources

No prompts. No babysitting. No Integrations.

Get a demo with our specialist team.

Get demo