Role catalogs

Quality Manager workflow catalog

a manufacturing professional who leads a plant’s quality system, overseeing inspection, nonconformances and the release of products

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41
workflows in this catalog
1
industryManufacturing 41
1
area of workLargest: Quality (41)
36k
hrs/yr across these workflowsPlanning estimates from the Process Atlas

Quality Manager

Area

41 workflows

Quality Manager · 1 area · about 36k hrs/yr

Manufacturing (41 workflows)

Quality (41)

about 35,640 hrs/yr

  1. Incoming inspection (Daily / Weekly, about 936 hrs/yr) Receipts flagged for inspection are checked against the inspection plan and supplier certs, results are recorded in the ERP or QMS, and material is accepted, rejected, or held.
  2. In-process inspection (Daily / Weekly, about 936 hrs/yr) At defined operations, inspectors or operators measure characteristics at set frequencies and record results, stopping production when a result falls out of tolerance.
  3. Final inspection (Daily / Weekly, about 936 hrs/yr) Before shipment, finished parts are checked against the drawing and final plan, documentation such as certs is compiled, and the lot is released for shipping.
  4. First article inspection (Daily / Weekly, about 936 hrs/yr) A first article is measured against every drawing characteristic when a part is new or changed, and the results are documented and approved before production continues.
  5. Nonconformance disposition (Daily / Weekly, about 936 hrs/yr) Quality and engineering decide what to do with nonconforming material, whether use as is, rework, repair, return, or scrap, and record the decision and approvals.
  6. Rework disposition (Daily / Weekly, about 936 hrs/yr) Rework needs instructions, a rework job or operation, reinspection, and records linked to the NCR before the repaired parts can be released.
  7. Scrap disposition approval (Daily / Weekly, about 936 hrs/yr) Scrap decisions above a value limit need quality and finance approval, after which the material is scrapped in the ERP and the cost charged to the right account.
  8. Return-to-vendor disposition (Daily / Weekly, about 936 hrs/yr) When the supplier caused the defect, quality dispositions the material as return-to-vendor, requests an RMA, and links the return with the SCAR and a debit memo.
  9. Customer concession request (Daily / Weekly, about 936 hrs/yr) When product misses the customer's specification but is usable, quality requests a concession from the customer with supporting data and waits for written approval before shipping.
  10. Corrective action request (Daily / Weekly, about 936 hrs/yr) Significant or repeat problems trigger a corrective action request that assigns an owner, a problem statement, and due dates, logged in the QMS.
  11. CAPA root-cause analysis (Daily / Weekly, about 936 hrs/yr) The CAPA team investigates root cause with tools such as 5 whys or a fishbone diagram, gathers data, and documents the verified cause before choosing actions.
  12. CAPA action tracking (Daily / Weekly, about 936 hrs/yr) Quality tracks each corrective and preventive action to its due date, collects evidence of completion, and verifies effectiveness before closing the CAPA.
  13. Supplier corrective action (Daily / Weekly, about 936 hrs/yr) Supplier quality issues a SCAR for supplier-caused defects, reviews the supplier's 8D or equivalent response, verifies containment and effectiveness, and updates the supplier's quality record.
  14. Customer complaint quality investigation (Daily / Weekly, about 936 hrs/yr) A customer defect complaint starts an investigation.
  15. Quality alert issuance (Daily / Weekly, about 936 hrs/yr) When a defect or risk is found, quality issues an alert to operators, inspectors, and sometimes suppliers, describing what to watch for and the containment required, and records acknowledgement.
  16. Control plan maintenance (Daily / Weekly, about 936 hrs/yr) The control plan lists each process step's characteristics, specifications, methods, sample size, and reaction plan.
  17. Inspection plan maintenance (Daily / Weekly, about 936 hrs/yr) Inspection plans are revised when drawings, customer requirements, or quality history change.
  18. Gauge calibration scheduling (Daily / Weekly, about 936 hrs/yr) Every gauge has a calibration interval.
  19. Gauge calibration execution (Daily / Weekly, about 936 hrs/yr) Technicians or labs calibrate gauges against standards, record as-found and as-left readings, attach certificates, and set the next due date in the calibration system.
  20. Calibration out-of-tolerance investigation (Daily / Weekly, about 936 hrs/yr) When a gauge is found out of tolerance, quality identifies products measured with it since its last good calibration and assesses whether any shipped product is suspect.
  21. SPC data collection (Daily / Weekly, about 936 hrs/yr) Operators or devices record measurements at set frequencies for SPC charts, with subgroup, time, machine, and operator, feeding control charts in the QMS or Excel.
  22. SPC out-of-control response (Daily / Weekly, about 936 hrs/yr) When a control chart signals out of control, operators stop or adjust per the reaction plan, record cause and action, and quality reviews whether product is affected.
  23. Quality audit planning (Daily / Weekly, about 936 hrs/yr) Quality plans the year's internal process, product, and system audits, covering required clauses and processes, assigning auditors, and scheduling dates.
  24. Internal audit (Daily / Weekly, about 936 hrs/yr) Auditors examine a process against procedures and the quality standard, gather evidence, record findings, and issue an audit report listing nonconformities for corrective action.
  25. External audit evidence preparation (Daily / Weekly, about 936 hrs/yr) Ahead of a certification or customer audit, quality collects evidence from the ERP, QMS, and SharePoint: procedures, records, training, calibration, CAPAs, and management review minutes.
  26. Supplier audit (Daily / Weekly, about 936 hrs/yr) Quality audits a supplier's processes on site or remotely against requirements, records findings, scores the supplier, and requests corrective actions.
  27. Document control approval (Daily / Weekly, about 936 hrs/yr) New or revised procedures, forms, and instructions go through review and approval, receive revision numbers, and are published while old versions are withdrawn.
  28. Training-on-revised-procedure acknowledgement (Daily / Weekly, about 936 hrs/yr) When a procedure changes, affected employees must read or be trained on the new revision, with completion recorded before they perform the task.
  29. Quality KPI reporting (Daily / Weekly, about 936 hrs/yr) Quality reports first-pass yield, scrap cost, customer PPM, supplier PPM, NCR counts, and CAPA status each period from ERP and QMS data.
  30. Cost of poor quality reporting (Daily / Weekly, about 936 hrs/yr) Finance and quality total the cost of scrap, rework, warranty, returns, inspection, and customer penalties to show the financial effect of quality problems.
  31. PPAP package preparation (Daily / Weekly, about 936 hrs/yr) For automotive parts, quality assembles the production part approval package: design records, PFMEA, control plan, MSA, dimensional results, material tests, capability studies, and the Part Submission Warrant.
  32. PPAP approval tracking (Daily / Weekly, about 936 hrs/yr) Quality tracks each PPAP submission's status with the customer, interim approvals and their expiry dates, and resubmissions triggered by changes.
  33. FAI package preparation (Daily / Weekly, about 936 hrs/yr) For aerospace parts, quality prepares the first article inspection report, typically on AS9102 forms, covering part accountability, material and process certifications, and characteristic results.
  34. Traceability/genealogy investigation (Daily / Weekly, about 936 hrs/yr) For a suspected defect, quality traces the product's full genealogy: component lots, operators, machines, process data, and where every related lot shipped.
  35. Recall readiness drill (Daily / Weekly, about 936 hrs/yr) Quality runs a mock recall: pick a lot, trace it to customers and components within a target time, and document gaps in records or procedures.
  36. Certificate of analysis review (Daily / Weekly, about 546 hrs/yr) Suppliers send certificates of analysis with test results for each lot.
  37. Mill test report review (Daily / Weekly, about 546 hrs/yr) Metal receipts come with mill test reports listing heat number, chemistry, and mechanical properties.
  38. Supplier certificate reconciliation (Daily / Weekly, about 546 hrs/yr) Quality confirms that every receipt requiring a certificate has one on file, that each cert matches its lot and part, and chases suppliers for missing certs.
  39. Material review board (Daily / Weekly, about 546 hrs/yr) The material review board, usually quality, engineering, and production, meets to disposition open NCRs, records each decision, and assigns follow-up actions.
  40. Process capability review (Daily / Weekly, about 546 hrs/yr) Quality calculates Cp and Cpk, or Pp and Ppk, for key characteristics from SPC data, compares them with customer requirements, and flags processes that need improvement.
  41. Nonconformance creation (Per event / project, about 150 hrs/yr) When a defect is found, the NCR records the part, lot, quantity, defect description, and where it was found, and the material is tagged and segregated.

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